Trapped Minds

Safeguarding & Crisis Policy

Safeguarding & Crisis Information

Your safety and wellbeing matter deeply to us.

Trapped Minds is a peer-support community — not a crisis service or a replacement for professional mental health care. While we offer compassion and understanding, we recognize our limits and have clear safeguarding principles in place.

🚨 If You're in Crisis or Need Immediate Help

If you are in immediate danger or need urgent support, please contact a crisis service or emergency services in your country.

Our Safeguarding Approach

We take safeguarding seriously. If a post or message suggests someone is at risk of serious harm (to themselves or others), we may take steps to intervene, which could include:

  • Contacting the user to check in privately
  • Temporarily hiding content that may be triggering to others
  • Alerting platform administrators or support moderators
  • In rare cases, contacting external services if we have identifying information and believe someone is in imminent danger

Our aim is always to support, not to punish. But safety comes first.

How to Report a Concern

If you are concerned about the wellbeing of a member, or see content that worries you, please use the “Report” button or contact us directly.

All reports are confidential and will be reviewed promptly by a member of the moderation team.

Community Responsibility

We are all responsible for fostering a safe, respectful space. Please:

  • Use trigger warnings when discussing sensitive topics
  • Avoid sharing graphic or overly descriptive content relating to self-harm or suicide methods
  • Encourage others to seek professional support when appropriate
  • Speak up if something feels off — it's okay to care

Remember

You are never alone. Help is always available — and asking for help is a sign of strength.

If Trapped Minds has helped you take even one step toward healing, know that you are part of what makes this place matter.

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